Stairlift Breakdown


Not for the faint hearted – and the best advice we can give is to engage a Stairlift Engineer.  Most faults can be rectified over the telephone, but this section of the site has been designed to help you in the absence of a Stairlift Engineer.

We hope you find it useful…if you can rectify the fault or the reason for the Breakdown, then it will save you money – which is normally around €150 plus parts if needed.  Have a look and see how you go – if your still stuck give us a ring night or day.

All Stairlifts are different, have different error codes and different remedies – so the absolute first thing to do is identify your stairlift from the table below…if you can’t find it contact us and we will see what we can do.  

If you cant identify it visually, then you can check for any labels or brand names on the lift you have, that will help you choose the right one also.

To avoid any confusion you can just as easily give us a call – we are available 7 days a week


Please complete our online form below and we will get straight back to you.

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Thyssen Homeglide Straight

Thyssen Homeglide Extra Straight

Thyssen Flow 2A Curved

Acorn 130 Straight

Acorn 130 Perch Straight

Acorn 180 Curved

Platinum Horizon Straight

Platinum Curve Curved

Platinum Ultimate Curved

Bruno Elan Straight

Bruno Elite Straight

Bruno Elite Curved

Bespoke Synergy Straight

Bespoke Synergy Plus Straight

Bespoke Infinity Curved

Handicare 950 & 950L Straight

Handicare 1000 Straight

Handicare 1100 Straight

Handicare 2000 Curved

Handicare FreeCurve Curved

Handicare Freelift Hinged